Privacy Policy

Vizlake Privacy Statement

Your privacy is important to us. This privacy statement explains the personal data Vizlake processes, how Vizlake processes it, and for what purposes. This Privacy Policy statement relates to information collected by Vizlake Analytics Private Limited (referred to in this Privacy Policy as “Vizlake” “we” or “us” or “our”) through your use of our website and our Services, features, and information available on our website (which are collectively referred to in this Privacy Policy as the “AiDi Embedded Analytics” or “AiDi” or “Our Products and Services”).

Data we collect

The data we collect depends on the context of your interactions with Vizlake. While subscribing to AiDi, you will be required to provide us with information (including personally identifiable information and non-personally identifiable information). In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments. Depending on your use of our products or services, we collect two types of information: Personally identifiable information and non-personally identifiable information.

How we use your data

We do not sell any data, including your personal data. We will only process your personal data in accordance with applicable data protection and privacy laws. Vizlake uses the data we collect to provide you better experiences. In particular, we use data to:

• Provide our products and services, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.

• Improve and develop our products.

• Personalize our products and make recommendations.

• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

We are committed to protecting the privacy of children. Our Products and Services are not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.

In general, we use the information collected to provide you with a great overall experience using Our Products and Services, to help us understand who uses our Our Products and Services, for internal operations such as operating and improving Our Products and Services, to contact you for customer service and billing purposes, and to facilitate the delivery of our advertising in some cases. We use your information to send you a welcome e-mail after you create an account, when you are invited to AiDi Embedded Analytics Portal, or when you sign up for a demo or webinar. We also use your information to send other e-mail communication related to Our Products and Services.

Storing and Transferring of Data

Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to India, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. Your team’s project and report data will never be transferred to third parties. The only data we share with third parties is for analytics, error tracking, and marketing.

We will only retain your personal data as long as reasonably required for you to use the Site/Application(s) and/or to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

How Secure is your data

Vizlake Analytics brings simplicity, speed, and scale to our customer’s Data Analytics by using cutting edge analytics technologies and tools and smart minds to put data to work. We intend to optimize business operations for creating measurable new Net Profit. Our uniqueness identify our client’s business needs and not just limit to what the client asks for.

Our organization is committed to preserving the Confidentiality, Integrity, Availability and Legality of all our client data as well as our own information assets. Service availability and security of client data are our top priorities. Our objective is to manage the information security risks to acceptable levels to ensure compliance with national and international data protection and privacy regulation/ legislations as well as meet the contractual obligations of our customers.

Business Partners and Employees of Vizlake are required to comply with the Information Security Policies, the ISMS (Information Security Management Systems) based on ISO 27001:2022 that implements this policy as well as the requirements Data Protection Regulations in the regions our customers are located in.

Information security requirements will continue to be aligned with Vizlake business objectives and obligations, aligned to the clients and their relevant requirements to meet the business objectives. The Information Security Management Systems (ISMS) is intended to be an enabling mechanism for information sharing, for data analytics activities, for data modelling and for reducing risks to information security to acceptable levels.

The Information Risk Management framework at Vizlake provides the context for identifying, assessing, evaluating, and controlling information-related risks through the establishment and maintenance of an Information Security Management System.

The Classification of Information, Risk Assessment, Business Impact Assessment, Statement of Applicability and Risk Treatment Plan identifies how information related risks are controlled and managed. The IT Director is responsible for the management and maintenance of the Information Security Management System.

Business continuity and contingency plans, Information Security Continuity Plans, avoidance of malware and internal and external hackers, access control to systems are fundamental to this policy. Any incident or activity that causes or may cause a break down in the confidentiality, integrity or availability of the physical or electronic information assets of the Organization and its clients shall be treated as a security incident and needs to be reported, investigated, root cause identified, and corrective and preventive actions initiated.

The ISMS is the Information Security Management System, of which this policy, the ‘Information Security Manual’ and other supporting and related documentation is a part, and which has been designed in accordance with the specification contained in ISO 27001: 2022. The ISMS is subject to continuous, systematic review and improvement.

Outside Contractors

We may employ independent contractors, vendors, and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to Our Products and Services, such as hosting, credit card processing and fraud screening, and mailing list hosting for Our Products and Services. In the course of providing products or services to us, these Outside Contractors may have access to information collected through Our Products and Services, including your personally identifiable information. We require that these contractors agree to (1) protect the privacy of your personally identifiable information consistent with this Privacy Policy (2) not use or disclose your personally identifiable information for any purpose other than providing us with the products or services for which we contracted or as required by law.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Vizlake Analytics or any of its Corporate Affiliates (as defined herein), or that portion of Vizlake or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personally identifiable information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Vizlake Analytics, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Laws and Legal Rights

We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and/or security of our users, Our Products or Services, or the general public. We are subject to the investigatory and enforcement powers of the Laws in India. We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Contact Details

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact our Privacy Agent in any of the following ways:

Email : [e-mail]

Postal mail or courier: Attn : Privacy Officer, Vizlake Analytics Private Limited No.6/858-M, 2nd Floor, Suite# 287 Valamkottil Towers, Judgemukku, Thrikkakara P.O Kakkanad, Ernakulam, Kerala, India - 682021